Policies & Other Information
Initial Exam:
The initial visit is spent conducting a thorough examination. It includes:
- A complete medical history to protect your health
- X-rays to detect decay and to determine the condition of the supporting bone
- A dental cleaning
- A clinical exam of the teeth and all soft tissues
- Impressions for study models of your teeth, if necessary
As a result of this careful examination, we can determine a practical treatment plan for you. This plan will tell you what treatment is needed, why it is needed, how much it will cost, and how long the treatment will take. If there is more than one method of treatment to be considered, the treatments will be discussed, as well as what can be expected from each service.
Recall Visits:
Preventative dental care is a sound investment and also the most cost efficient. All patients should strive to maintain a regular recall schedule to prevent small problems from becoming major treatment options.
Emergency Care:
We recognize that an emergency situation may arise, and we will do our best to respond to your problem promptly. If you do have such a problem, please call us as early in the day as possible. If the problem arises when the office is closed, the answering service will forward your message to the doctor, or to whomever is on call for the doctor, if he is unavailable.
Office Hours / Appointments
Our offices are generally open Monday through Friday from 8:00 a.m. – 6:00 p.m. However, there are variations to this schedule to accommodate patients later in the day, earlier in the day, and on Saturdays. Our offices are generally closed on weekends and major holidays. They are also closed at times when we are away attending continuing education programs to increase our skills and maintain knowledge of the latest developments in order to serve you better. Our answering service will always be available to take messages when the offices are closed.
We try to see all patients on an appointment basis, and we make every effort to honor all time commitments. Office telephone numbers are: (920) 684-8033 (Manitowoc) and (920) 773-2525 (St. Nazianz).
Telephone Calls
All patients are encouraged to call with any question they have concerning dental problems. Our office staff is well qualified to answer most questions. If the call requires the doctor to speak with you, he will return your call at his earliest opportunity.
Fees & Payments
Payments are expected on the day of service. We have payment plans available to fit your budget, and these may be discussed with the business office staff. We also work with all insurance carriers to receive their portion of your dental bill.
Insurance
Many of our patients have dental insurance. Our office will assist you in preparing and submitting the necessary forms for these benefits. If you have any questions on your dental insurance benefits, our staff will be happy to review your coverage with you.
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